Establish Capabilities

Manage business capabilities to understand the health of business operations.

Identify challenges to operational health and opportunities to add business value.

Simple capability status and maturity assessments provide backbone for ops reviews and capability maturity improvement.

Goals and Objectives

Observable and measurable end results are achieved through establishment of goals which set business and capability direction.

Specific and measurable results are met through delivery of objectives. Linking objectives to KPIs enables performance measurement.

Key Performance Indicators (KPIs)

Establish business metrics to track and analyze factors deemed crucial to the success and measurement of organizational objectives.

KPIs provide a way to measure the performance of company objectives and ultimately the success of its business goals.